FAQ

Where do you ship?

Everywhere!


What is your delivery time?

As handmade processes need some time, so the items will be shipped in 3~4 days after payment.  

We ship package via Registered Air Parcel delivery as default, 7-10 days door to door delivery for US, 2-3 weeks delivery for all other countries. Express Services are also available, please contact me if you would like to upgrade..

Item will be shipped within 3 business days after payment cleared, and Tracking # will be provided.

What is your return policy?

Our constant effort is to provide excellent quality products and meet our commitment. 

However, if you are not satisfied with your order, please contact us and we'll try to remedy the situation. 

We accept returning or replacement within 3 days of receipt. It is imperative to contact us for confirmation before returning. The returned item must be in perfect condition for resale, never used and are in packaging.

We'll refund or replace as soon as the returned item arrives to us. Concretely, we'll give you a refund for the item price, shipping fees are not refundable.

Shipping fees for a returned item or an exchanged item are payable by buyer. 

Please contact me before the purchase if you have any questions.


What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.PayPal



How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).


Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.